To get WhatsApp leads from Instagram: switch to a business profile, add a WhatsApp button and clear bio, post reels that show your work and end with a WhatsApp call-to-action, use story highlights for prices and reviews, run click-to-WhatsApp ads targeted to your city, and reply to every message within minutes using quick replies.
1. Set up the profile for enquiries
- Switch to a Business account and connect your WhatsApp Business number.
- Bio: what you do + city + offer, e.g. "Modular kitchens in Ludhiana · Free design visit".
- Add the WhatsApp contact button and a link to your website.
2. Post reels that make people message you
Show your work, before/after results, customer reactions and quick tips. End every reel with one clear action: "Message us on WhatsApp for price". Post 3–4 reels a week — consistency matters more than perfection.
3. Use stories and highlights
Create highlights for Services, Work, Reviews, Location and FAQs. Stories with polls and question boxes start conversations that move to WhatsApp.
4. Run click-to-WhatsApp ads
Boost your best reel as a click-to-WhatsApp ad targeted to your city. In our campaigns this has delivered WhatsApp conversations for as little as ₹4.56 each. Learn more about Meta Ads.
5. Reply fast and follow up
- Set a greeting message and quick replies in WhatsApp Business.
- Reply within 5 minutes during working hours.
- Use labels: New, Interested, Follow-up, Customer.
- Follow up politely after 24 hours if they go quiet.