At Gagan Digital Works, we strive to provide top-quality digital marketing and web solutions that meet your expectations. However, we understand that sometimes things don’t go as planned. This Refund Policy outlines the terms and conditions under which refunds may be issued.
🔁 General Refund Policy
- Once a project has been initiated, no full refunds will be issued for services that are already delivered or in progress.
- Refunds will only be considered if the client reports a clear and valid reason, supported by evidence, within 7 days of the initial payment.
- Refunds will be processed only if no substantial work has been done on the project or service.
✅ Eligible Refund Cases
You may be eligible for a refund if:
- The service was not delivered as promised.
- A technical issue from our side caused failure in service delivery.
- Payment was made more than once for the same service by mistake.
❌ Non-Refundable Services
The following services are non-refundable once the work has started:
- Social media marketing and ads campaigns
- SEO services
- Graphic design & video content creation
- Website development after design approval
- Hosting, domain registration, or third-party tools
💳 Refund Process
- Approved refunds will be processed within 7–10 business days via the original payment method.
- A small transaction fee (if applicable) may be deducted from the total refundable amount.
📩 How to Request a Refund
Please send your refund request to:
📧 gagandigitalworks@gmail.com
📞 +91 90569-32577
Include the following details in your email:
- Full name
- Invoice number
- Reason for refund request
- Any relevant screenshots or documents
🔐 Policy Changes
Gagan Digital Works reserves the right to change this Refund Policy at any time. Any changes will be posted on this page.
Still have questions?
Feel free to contact our support team — we’re happy to help!